Great communication isn't about getting your message across, it's about understanding the other person.

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Empathy is an important concept that many leaders do not fully understand the significance of.  In this episode, Jesse discusses why empathy is important in learning to lead and engage people, and he explains key skills to hone your sense of empathy:

  1. Curiosity
  2. Active Listening
  3. Repeating and Paraphrasing
  4. Imagination
  5. Open-Mindedness
  6. Vulnerability
  7. Self-Awareness
  8. Sensitivity to Others’ Emotions

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