Our perspective
on life, leadership,
and engagement.

Our perspective on life, leadership, and engagement.

Get the scoop from our consultants and creatives, as well as our clients and other thought-leading guests. In addition to our blog and video posts, don’t miss our popular podcasts — they’ve been heard regularly by thousands of leaders since 2012!
  • On the Engaging Leader podcast, we share communication and leadership principles, and tell stories that illustrate putting those principles into practice.
  • The Workforce Health Engagement podcast explores strategies to improve your employees’ health and productivity — and to protect your bottom line.

The Era of Inclusion: How to Help Your Team Thrive

Your workplace is rich with diversity – a mix of races, ethnicities, genders, generations, and personality types. But diversity is not the same as inclusion. Leaders would be shocked to know the resources that go untapped and the ideas that go undiscovered simply because certain people are consistently excluded from the conversation.
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186: 4 Tips from Brain Science for Communications That Boost Attention and Learning from Your Workforce | with Jamie Barnes

With so many things competing for attention, leaders at many organizations struggle to get their people to pay enough attention to important communications — such as for change initiatives. And it’s an even bigger struggle to get them to take the messages/information to heart, remember them, and put them into action. Fortunately, neuroscience has provided clues to plan and execute communications that are more engaging and effective.

Jesse’s colleague, communication expert Jamie Barnes, joins him to discuss how to create communications that get the attention of your workforce and make them more likely to retain what they learn and act on it. read more…

185: How Great Leaders Create Connection in the Age of Isolation | with Dan Schawbel

The relationships between your team members make a big difference — both in terms of business results and each person’s wellbeing. As tempting as it is to rely on virtual communication and collaboration, technology too often contributes to workplace isolation and even loneliness. In today’s technology-driven workplace, particularly if some team members are working remotely, how can you cultivate a sense of community?

This is a big concern for me as a leader of my own team, and I know I’m not alone. I’m a big proponent of using technology for greater efficiency, but I recognize we often miss out on opportunities to build deep, authentic relationships at work. That’s why I’m excited to talk to career and workplace expert Dan Schawbel about his new book, Back to Human: How Great Leaders Create Connection in the Age of Isolation.

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184: Using Storytelling to Lead a Transformation at Lowe’s (and Your Company) | with Kyle Nel

The home improvement store chain Lowe’s was named #1 among Fast Company’s 2018 Most Innovative Companies, for augmented and virtual reality, as well as #1 for innovation among specialty retailers on Fortune’s 2018 World’s Most Admired Companies. How did a company in a dusty, old-hat industry (hardware stores) suddenly become known as an innovator?

As founder and executive director of Lowe’s Innovation Labs, the company’s disruptive innovation hub, Kyle Nel was at the forefront of this dramatic business transformation. In this episode, Kyle joins us to share his story and discuss how the next level of storytelling — using unconventional tools like science fiction, graphic novels, applied neuroscience, and archetypes — can help you overcome human behavior barriers as you reinvent your company’s future. He shares tips to help you lead both small and large transformations in areas such as innovation, human resources, marketing, process improvement, business strategy, and more.

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183: Using the Fogg Behavior Model to Drive Change | with Jamie Barnes

When developing a communication strategy to drive change within an organization, we use various models and frameworks to help ensure we create a strategy that actually works. The Fogg Behavioral Model is a powerful framework for driving change.

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181: The Art and Science of Workforce Communication | with Laurie Barnes

You can’t achieve your potential as a leader or an organization without practicing effective communication.

Organizations that communicate effectively with their workforce deliver better results. According to a study by Willis Towers Watson, companies with high effectiveness in communication and change management are 3.5 times more likely to significantly outperform their less effective peers. They:

  • Attract top people
  • Engage employees fully
  • Achieve a superior bottom line

It’s NOT about transmitting information.  read more…

6 Strategic Purposes of Benefit Communications

Every benefit communication should achieve one or more of these six strategic purposes:

Each of these is a key way to leverage the organization’s large investment in benefits. If your communication won’t have a significant impact on at least one of these areas, then don’t waste the time and money.

Be clear about what you hope to accomplish – know what target you’re aiming for, so you can be sure you’ll actually hit it.

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